Frequently Asked Questions

• Read all about Coupang Marketplace
• Download Summary of Coupang Marketplace

• Popular items purchased from the US
• Popular items purchased from the EU
• Popular items purchased from South East Asia
• Popular items purchased from Japan
• Popular items purchased from Oceania
• Items that you cannot sell on Coupang

No, Coupang does not have sign up fees. Find out more about the sign up process here.

Yes, but this is only currently available for sellers in China. If you are not based in China and would like to find out how you can ship your products to Korea quickly and cheaply, please refer to our Service Provider Network here.

While Coupang does not offer translation services, we do have a multilingual 1-1 support staff who can assist where possible. If the scale or nature of translation is beyond this capacity, please refer to the Service Provider Network here or consult our 1-1 seller support for guidance on translation agencies.

There are numerous ways to boost your sales through promotion. Head to our Seller University for helpful tips, articles, videos & manuals!

• Coupang Pricing: Everything you need to know about how much it costs to do business on Coupang Marketplace!

• You can request changes to your seller account by contacting the friendly team at helpseller_global@coupang.com.

To sign up to be a Coupang seller, you need 4 documents:

• Business license
• Proof of identity
• Proof of business ownership
• Bank statement

For more information, please click here.

It usually takes up to 5 business days if all documents are correctly submitted.

You can access registration guides here:

• Japan
• Europe
• France
• Denmark
• US
• Australia
• Colombia
• Rest of world

You can refer to our list of government resources here. Please note this is not an exhaustive list but to provide some useful starting guides.

To update your account details, including bank account information, business owner details, and more, please click here.